help · troubleshooting · contact

Need a hand?

UPDATED · 2026-05-27 RESPONSE · typically < 48h STUDIO · Ontario, CA
▲ FAST TRACK

Stuck or have a question? Email [email protected] with your device model, OS version, app version (Settings → About), and a short description of what happened. We usually reply within 48 hours.

01 Common questions

Do I need an account?

No. echoft has no sign-up, no login, and no profile. Everything you save (favorites, history) lives only on your device.

Where does the audio come from?

Every recording streams directly from the Internet Archive, a non-profit digital library. echoft is an independent app and is not affiliated with the Internet Archive.

Is echoft really free?

The app is supported by the studio behind it. There are no ads, no subscriptions, and no in-app purchases.

Can I listen offline?

echoft streams from the Internet Archive, so an active internet connection is required to play audio. Your favorites and history are stored locally and remain visible offline, but tapping play needs network.

Why don't I see a search result I expected?

echoft only includes items whose mediatype on archive.org is audio. Video, text, and image items are filtered out. Some items are also restricted by the Internet Archive itself and may not appear or stream.

02 Playback issues

Audio won't start or keeps buffering

Playback stops when the screen locks

echoft supports background audio. If a track stops when you lock the screen:

Lock-screen / Control Center controls don't appear

Start playback and wait a few seconds — the now-playing controls register with the system after the first audio chunk loads. If they still don't appear, reopen the app and try again.

03 Favorites & history

Where are my favorites stored?

In a local database on your device. They are not backed up to any echoft server, because there is no server. Uninstalling the app clears them.

How do I clear my listening history?

Open Library → History, then tap the clear button in the top-right. This empties the history immediately; favorites are untouched.

Can I sync favorites between two devices?

Not currently. There is no account system, so each device keeps its own list.

04 Reporting a bug

If something is broken, an email with the details below makes it much faster to diagnose:

05 Content questions

An item has incorrect metadata or a missing cover

Metadata, cover art, and file listings come from the Internet Archive and cannot be edited from echoft. To correct an item, you can request changes via the Internet Archive's own item page on archive.org.

I'm a rights holder and want content removed

echoft does not host any audio or metadata of its own. All content originates from the Internet Archive. Takedown or rights inquiries should be directed to the Internet Archive's rights team. If a specific item has been removed by them, it will stop streaming in echoft automatically.

06 Privacy

Full details are on the privacy page. The short version: no accounts, no analytics, no tracking, no ads. The app has no backend of its own.

07 Contact

For anything not covered above — questions, bug reports, feature ideas, or just to say hi:

▼ EMAIL US

Replies usually arrive within 48 hours, often sooner. echoft is built by a small independent studio — there's a human on the other end.